Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to IT Consulting Scholar ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itconsultingscholar.com and purchase our IT consulting courses.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase courses or services
  • Subscribe to our newsletter
  • Contact us via email or contact form
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name and contact data (first name, last name, email address, phone number)
  • Billing and payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Professional information (job title, company, industry)
  • Communication preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive to:

  • Process and fulfill your course orders and provide customer service
  • Manage your account and provide you with access to purchased courses
  • Send administrative information, including updates and security alerts
  • Respond to your inquiries and provide support
  • Send you marketing and promotional communications (with your consent)
  • Improve our website, courses, and services
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations
  • Enforce our terms and conditions

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device. We use cookies for:

  • Essential website functionality
  • Security and authentication
  • Preference and settings storage
  • Analytics and performance monitoring (Google Analytics)
  • Advertising and marketing (Facebook Pixel)

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

5. Third-Party Service Providers

We share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors
  • Email service providers
  • Analytics providers (Google Analytics)
  • Advertising platforms (Facebook)
  • Customer support tools
  • Cloud hosting services

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal of consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at +44 7100 891170 or [email protected].

9. Marketing Communications

With your consent, we may send you marketing emails about our courses, special offers, and updates. You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly
  • Updating your account preferences

Please note that you may still receive transactional emails related to your purchases and account.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

14. Contact Us

If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us:

  • Address: Studio 44g Jason Mill, North Karlieborough, DN15 9AU, United Kingdom
  • Phone: +44 7100 891170
  • Email: [email protected]
  • Company Registration No: 47181036

15. GDPR Compliance (UK/EU Users)

If you are located in the United Kingdom or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data processing
  • Right to lodge a complaint with a supervisory authority
  • Right to data portability
  • Rights related to automated decision-making and profiling

Our lawful bases for processing your personal information include:

  • Contract performance (to fulfill our services to you)
  • Consent (where you have given permission)
  • Legitimate interests (to improve our services and communicate with you)
  • Legal obligation (to comply with applicable laws)